Case study

Digital Commerce Software Platform

Project Highlights

Proprietary software platform, integrating eCommerce, marketing and data services for retails and brands.
It is a leader in the USA for the vertical market it targets, with over 3 million orders processed per year.
Flexible delivery model with multiple ramp up, ramp down phases.

Solution

The solution is a complete omnichannel software platform that integrates commerce, marketing, and data services for retailers and brands. The platform offers retailers the most comprehensive software solution for planning and shopping, together with mobile, social, and marketing tools. For brands, it represents an extensive advertising network.

The client is a USA provider of software and services for the grocery retail and consumer packaged goods (CPG) sectors. Its software platform, established over a decade ago, has grown to be an industry leader in digital grocery.

Collaboration

Fortech has been a tech partner in the development of the application almost from the beginning, with dedicated teams that cover the entire software engineering process, as well as operations support.

When approaching Fortech, our client needed a trustworthy, committed, and flexible long-term software engineering partner that could build the required capabilities and would have the capacity to scale them up as its digital business grows.

The relationship started with a small prototype that would prove Fortech’s technical abilities, as well as validate the cultural match between the two parties: the already existing development team on the client’s site and the remote team at Fortech.

During the application lifecycle, there was a complex migration phase from servers and database storage on-premises into Microsoft Azure cloud. This took more than one year and included the delivery of new functionalities and decoupling monolith components into microservices.

Client Benefits

TEAM EXTENSION
Easy ramp-up and scale-up of the team at Fortech as needed. New capabilities accustomed.

COMMUNICATION
Culture of open communication and facilitated physical interactions for knowledge transfer within the mixed distributed team.

RELIABILITY
And the long-term commitment of the offshore partner, from both management and engineering teams.

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We Do

Software Outsourcing

Custom Software

Software Testing

Cloud Professional Services

eCommerce Software

Technologies Overview